Telecoms.com:

Broadband Outlook 2016

The 2016 Broadband Outlook Report, published by Telecoms.com Intelligence, provides a comprehensive run-through of the most current and pressing technologies affecting the broadband industry today.

The theme of the report is “Digital Transformation.” The content is based on quantitative research from more than 600 telecommunications and internet professionals, with over 50% of respondents representing communications service providers (CSPs).

96% put high importance on protecting networks and subscribers from cyberattacks

58% say network optimization and service personalization are key to improving the online experience

40% say self-service portals using mobile applications will be the customer engagement method of the future